The login page will open in a new tab. After logging in you can close it and return to this page. Timberland Headquarters Address and Contact. Timberland Headquarters Executive Team.
Jeff Swartz. About Timberland, History and Headquarters Information. Timberland Headquarters Photos. Timberland Headquarters Photos 1. Timberland Resources. August 22, at pm. Close dialog. The boots are less than 2 years old. I have had timberland boots for years and never had a problem until now. They do not stand behind their product. U bought a pair of limited realese timberland boots two weeks ago and there starting to fall apart was told there is nothing they can do for me will never buy from timberland again.
Dear Sir or Mam: It seems evident at this point that you do not intend to stand behind your product guarantee, nor do you expect to replace it. After more then several calls being told to check back. When I told the representative that they had the exact boots on Amazon being sold by a retail outlet. And it was a bit less then what they offered.
Your company reminds me of the early days of the coal mining era. How they kept the people working because the currency they earned could only be spent and accepted at the mining camps. Now i understand that nothing last forever, however these boots came loss from the seem.
This should not happen. Sir We are manufacturers of low quality shoes in large scale in India. Fouzan Fahad. Somehow, despite being assured that Timberland will honor their warranty, your company still cannot provide a replacement pair of boots in my size, no matter what style I choose. For now I am going to wear a back up pair of boots I have and will wait for the pair I originally selected. AP size 9. I no longer have faith in your product or your customer service.
As it is however I am willing to wait till a satisfactory outcome is achieved. But I can promise my money will be better spent elsewhere the next time I am in need of quality footwear.
I wish your company invested as much time and energy into quality, durable footwear for construction and manufacturing professionals as you do fashion choices for people who never have to work harder than driving to the mall. Sincerely, Jason. My first pair of hiking boots, 30 years ago were Timberlands. When started back hiking two years ago put them back on and wore them for months. Decided I needed a pair of waterproof.
Even though all I hiked with had Merrills and Keene and swore by them. I never considered them. Went straight for Timberlands. After a year of wear, the insides were gone and treads offered no more traction for climbing.
In there defense, I had almost miles on them. Though disappointed, not enough to not buy another pair. Started wearing this pair in February. Have less than miles on them and they look awful and inside already breaking down. This time not sure I will try another pair. Very disappointed in the quality the product has become. Purchased pair timberlands boots, enquiries about purchasing enough stock to open a shop in south Australia Adelaideif permitted, have sent numerous emails to no avail or response from the company.
I being registered on email with Timberland requested Customer Support about some product purchase information. I live at London Ontario Canada. I tried to find this shoe at many stores that sell Timberland brand but did not find. So I requested customer support to let me know nearest store where I can find this shoe or can they ship me to Canada free of cost free shipping shows up on Timberland web pages BUT no response in last days.
Best suiting arrangement for me is buying through nearest store so that I can try size before buying. Shall be grateful if someone responsible from Timberland responds to me. It is highly suggested that someone investigate the Smithfield NC store.
I used a credit card to pay for a purchase on December 11th. I just received a fraud alert from the same credit card company. Upon researching reviews of this store, I see it is not the first time wish I had known this sooner. Either Smithfield has a dishonest employee or their procedures for safeguarding personal information is inadequate.
Either way, I will never return. I emailed that particular store as well and will continue to post this concern on various review web sites so that others are aware. I had two pairs of boots break at the defective rubberleathernotleatherleather collar piece. It took a month of contested wills, and 20 plus emails to simply obtain the full value of those defective boots and my return shipping in store card value.
Mike and Abe jerked me around and tried to dismiss me every step of the way. I am trying to communicate with the executive office about the experience which constituted abuse of this customer in the dungeon of hell that is Timberland Customer Service. My posted letters fail to reach the CEO for appropriate resolution.
Someone who failed to identify themselves told Abe to see what he could do for me. Bad plan. He RUNS the dungeon! He told me to get lost! I am near the end of my rope. I am so disappointed. And angry. The pair I have is roughly 4 years old,the sole is starting to seperate from the boot in the toe area.
Getting ready to contact you by phone. He wore them to work approx. Unfortunately Sears return policy is 30 days and will not replace them. Is there anything Timberland can do to help replace the product? Hi, we would love to help you share your efforts in the Dominican Republic. We also have a division in Quebec where, 2 years ago, we did produce your photo and drone shoot.. Good Morning, I would like the opportunity to share with you our E-Commerce payment processing solutions as well as the suite of services Choice Merchant Solutions offers to your industry.
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